MIKOTON — IT CONSULTING & ENGINEERING

We connect processes, data, and the tools you already use

So requests stop disappearing in chats, documents are not assembled by hand, and leaders can see what is happening and who owns the next step.

Requests, approvals, and data often live in chats, spreadsheets, and individual inboxes. We map how work actually runs, configure tools around that process, and remove the manual steps that consume the day.

01 — PROCESSES

Every request has an owner and a next step

We review the request flow: who accepts it, who does the work, and where status gets lost. We set up boards and SLA rules so business can follow progress without digging through chats.

Request flowprocess map · interface example
request #214
Request
Triage
Assignment
In progress
Done · SLA
roles and handoffs are fixed · escalation follows rules, not relationships
Invoice approvalworkflow · interface example
invoice #2114
TRIGGER
Invoice from email
CHECK
Contract in ERP
CONDITION
> 100,000 ₽?
ACTION
Route to CFO
roles and steps visible on one screen · no manual status chasing
02 — AUTOMATION

Repeatable work leaves the manual path

Approvals, invoices, notifications, and reports that follow one scenario become a repeatable operating process. We usually start with one workflow and make it reliable for the team.

03 — DEVELOPMENT

Internal systems built around your process

When off-the-shelf tools are not enough — calculators, portals, integrations — we design and ship software for how the team already works.

Specification calculatorinternal system · interface example
Configuration
Options
Client total
486,500 ₽
draft specification

Are requests and approvals still living in chats and spreadsheets?

We will show where the next step gets lost, clarify ownership, and choose the first repeatable process to improve.

You can start with a short review before committing to a project.

We usually reply within one business day.